Domestic and International Payments on Its Hemp

How do I pay for an ItsHemp purchase?

ItsHemp offers you multiple options to make a payment. Irrespective of your method of payment, ItsHemp’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential all the time.

You can make a payment on ItsHemp through Internet Banking, Gift Card, UPIs, and Wallets.

ItsHemp also accept payments made using a Visa, MasterCard, Maestro, and American Express credit and debit cards.

Do international cards work on ItsHemp?

Note: International payments are temporarily disabled because PayPal is no longer accepting cannabis-related transactions.

Yes. We currently accept international payments through our payment partner, Paypal. Depending on your order value, a small conversion fee is added. International payments on ItsHemp are accepted in US dollars only.

Are there any hidden charges, fees, or taxes, when I make a purchase on ItsHemp?

ItsHemp DOES NOT add any hidden charges, fees, or taxes to you purchase. The prices listed for all items are final and all-inclusive.

In case you make the payment from an international credit or debit card, a small conversion fee may be added depending on your order value.

For some products, delivery charges may be extra depending on the seller policy. Please check individual sellers for the same.

Does ItsHemp accept Cash on Delivery?

ItsHemp does not accept Cash on  Delivery for the following reasons: 

  1. We are still in the growth stage and to bear the expenses of COD we may have to incur additional charges on products which is not fair to the customers.
  2. We really like to do our part for raising a cashless economy.
  3. Pre-paid deliveries are faster and more convenient and also make return and replacement hassle-free.

ItsHemp offers a secure and reliable online payment platform. Your transactions are safe with us. We are consistently growing our payment methods to make the process of adopting a cannabis lifestyle easier for you.

How do I pay using a credit/debit card?

We accept payments made through all credit and debit cards. These include, but are not limited to Visa, MasterCard, Maestro, American Express, and Rupay.

Credit Cards

To pay using a credit card, you will need your card number, expiry date, 3-digit CVV number (found on the backside of your card), and the name on the card. After entering these details, you will be redirected to the bank’s page for entering the online 3D secure password.

Debit Cards

To pay using your debit card, you will require your card number, expiry date (optional for some cards), 3-digit CVV number (found on the backside of your card and also optional for some cards), and the name on the card. After entering these details, you will be redirected to the bank’s page for entering your online password (issued by your bank) to complete the payment.

Is it safe to use my credit/debit card on ItsHemp?

Your online transaction with ItsHemp is secure with the highest levels of transaction security currently available on the internet. ItsHemp uses 256-bit encryption technology to protect your card information while transmitting it securely to the respective banks for payment processing.

All credit and debit card payments on ItsHemp are processed through secure and trusted payment gateways managed by the leading banks of the country. Banks now use the 3D secure password service for online transactions which provides an additional layer of security through identity verification.

What steps does ItsHemp take to prevent card fraud?

ItsHemp understands the importance of strong fraud detection and resolution capability. Together with our payment partners, we monitor all online transactions continuously for any suspicious activity. We flag all potentially fraudulent transactions for manual verification by our team.

If in any case, our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold and the customer is requested to provide identity documents. This helps us ensure that the purchase was indeed made by a genuine cardholder.

While we understand that inconvenience it can cause to customers, we request you to bear with us in the larger interest of ensuring a secure and reliable environment for online transactions.

What is a 3D Secure password?

The 3D Secure password has been implemented by VISA and MasterCard in partnership with card issuing banks under the Verified by Visa and MasterCard SecureCode services respectively.

The 3D Secure password adds an additional layer of security through identity verification for your online credit and debit card transactions. This password is created by you and is known only to you. This ensures that only you can use your card for making an online payment.

How can I get the 3D Secure password for my credit/debit card?

You can register for the 3D Secure password for your credit/debit card on your bank’s website.

Can I use my bank’s Internet Banking feature to make a payment on ItsHemp?

Yes. ItsHemp allows you to conveniently make a purchase using your bank’s Internet Banking service. With this, you can directly transfer funds from your bank account through a highly secure transaction.

Can I make a credit/debit card on Internet banking payment on ItsHemp through my mobile?

Yes. You can use your bank’s mobile site and application to make a credit/debit card payment on ItsHemp. You can also make the payment on ItsHemp’s mobile site and application (MyCannabis) using your credit/debit card.

ItsHemp uses 256-bit encryption technology to protect your card information while transmitting it securely to the respective banks for payment processing.

How do I place a COD order?

ItsHemp DOES NOT accept Cash on Delivery.

Does ItsHemp have a credit card EMI option?

No. ItsHemp does not provide a credit card EMI option at the moment. You can, however, use any credit card to make a payment. We also accept payments through international cards. Please note that international payments are accepted in US dollars only.